Privacy Policy

1. Introduction

Placino Technologies LLC ("Placino," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.placino.com (the "Website"), use our platform, or interact with us in any other way.

By accessing our Website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our services.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide when you register for an account, request a demo, subscribe to our newsletter, fill out a contact form, or otherwise communicate with us. This information may include your name, email address, company name, job title, phone number, and any other information you choose to provide.

2.2 Information Collected Automatically

When you access our Website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. We collect this information using cookies and similar tracking technologies as described in our Cookie Policy.

2.3 Platform Data

Placino is a self-hosted data clean room platform. When customers deploy Placino on their own infrastructure, the data processed within the clean room environment remains entirely under the customer's control. Placino does not access, store, or process any data that customers upload to their self-hosted instances. Our platform is designed with a zero-data-movement architecture, meaning raw data never leaves the customer's environment.

3. How We Use Your Information

We use the information we collect for the following purposes:

• •To provide, maintain, and improve our Website and services
• •To process your requests, such as demo scheduling and account creation
• •To communicate with you about our products, services, and updates
• •To send marketing and promotional communications (with your consent)
• •To analyze Website usage and improve user experience
• •To detect, prevent, and address technical issues or security threats
• •To comply with legal obligations and enforce our terms

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, our legal basis for collecting and using your personal information depends on the specific context:

• •Consent: Where you have given us explicit consent to process your personal data for specific purposes (e.g., marketing communications).
• •Contractual necessity: Where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
• •Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services, provided these interests are not overridden by your rights.
• •Legal obligation: Where processing is necessary to comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• •Service providers: We may share information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you, subject to confidentiality agreements.
• •Legal requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
• •Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• •Protection of rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or the public.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption (AES-256-GCM), access controls, regular security assessments, and industry-standard protocols. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer have a legitimate business need to process your information, we will either delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• •Right of access: Request a copy of the personal data we hold about you.
• •Right to rectification: Request correction of inaccurate or incomplete data.
• •Right to erasure: Request deletion of your personal data under certain conditions.
• •Right to restrict processing: Request limitation on how we use your data.
• •Right to data portability: Request transfer of your data in a structured, machine-readable format.
• •Right to object: Object to processing of your data for certain purposes, including direct marketing.
• •Right to withdraw consent: Withdraw previously given consent at any time.

To exercise any of these rights, please contact us at privacy@placino.com. We will respond to your request within 30 days.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or other lawful transfer mechanisms.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

11. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our Website. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: